Neka obilježja posla i potreba za supervizijom medicinskih sestara i tehničara u psihijatrijskim bolnicama

professional thesis

• Title (english): Some characteristics of the work and the need for supervision of nurses and technicians in psychiatric hospitals
• Author: Lucijana Rupić Krstić
• Mentor: Maja Laklija (mentor)
• Committee member: Marina Ajduković (predsjednik povjerenstva)
• Granter: University of Zagreb; Faculty of Law; Zagreb
• Defense date and country: 2021-07-14, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Social Activities; Specific Areas of Social Work

Abstract

Svrha ovog istraživanja je dobiti uvid u potrebe medicinskih sestara i tehničara zaposlenih u psihijatrijskim bolnicama i klinikama za dodatnom podrškom u zaštiti njihovog mentalnog zdravlja i radnih kapaciteta, kakvu može pružiti supervizija. S obzirom na njegovu svrhu, cilj istraživanja je bio dobiti uvid u doživljaj stresa na radnom mjestu medicinskih sestara i tehničara u psihijatrijskim bolnicama i klinikama, utvrditi stupanj sagorijevanja na poslu i nesuglasje između emocija koje doživljavaju i ekspresije emocija uvjetovane zahtjevima posla te dobiti uvid o njihovoj percepciji potrebe za supervizijom i spremnosti da se uključe u superviziju. Istraživanje je provedeno na uzorku 164 medicinske sestre i tehničara koji su zaposleni u pet psihijatrijskih bolnica i klinika u Hrvatskoj. Rezultati istraživanja: medicinske sestre i tehničari sa srednjom stručnom spremnom procjenjuju stresnijima opasnosti i štetnosti u radu te smjenski rad te ukupno doživljavaju više stresa u odnosu na medicinske sestre i tehničare koji si prvostupnici/e i magistri/e sestrinstva. Medicinske sestre i tehničari koji imaju od 24-31 su iscrpljeniji od kolega koji imaju od 0 do 23 godine radnoga staža. Razlike između žena i muškaraca, odnosno medicinskih sestara i tehničara nađena su u procjeni učestalosti emocionalne usklađenosti, na način da se žene procjenjuju učestalije emocionalno usklađenije. Ispitanici dobne skupine od 20 do 35 godina se procjenjuju kao manje učestalo emocionalno usklađeni u odnosu na starije ispitanike od 52 do 67 godina. Ispitanici od 36 do 51 godinu manje učestalo koriste uživljavanje u emocije u odnosu na mlađe ispitanike od 20 do 35 godina te starijih ispitanika od 52 do 67 godina. Kada je riječ o percepciji potrebe za supervizijom nisu nađene razlike s obzirom na spol, dob i radni staž. Ispitanici za srednjom stručnom spremnom iskazuju manje potrebe za supervizijom u odnosu na obrazovanije kolege. Žene, odnosno medicinske sestre pokazuju veću spremnost za uključivanje u superviziju kao i prvostupnici/e i magistri/e sestrinstva. Nisu nađene razlike u spremnosti za uključivanje u superviziju s obzirom na dob i radni staž.

Abstract (english)

The purpose of this research is to gain insight into the needs of nurses and technicians employed in psychiatric hospitals and clinics for additional support in protecting their mental health and work capacity, as provided by supervision. Given its purpose, the aim of the study was to gain insight into the experience of stress in the workplace of the nurses and technicians in the psychiatric hospitals and clinics, to determine the degree of burnout at work and the mismatch between the emotions they experience and the expression of the emotions conditioned by work demands. Perception of the need for the supervision and willingness to engage in the supervision. The research was conducted on a sample of 164 nurses and technicians employed in five psychiatric hospitals and clinics in Croatia. Research results: the nurses and technicians with secondary education assess more stressful hazards and harms in work and shift work, and in total experience more stress compared to the nurses and technicians who have bachelors and masters of nursing. The nurses and technicians aged 24-31 are more exhausted than the colleagues who have 0 to 23 years of service. The differences between the women and men, i.e nurses and technicians, were found in the assessment of the frequency of the emotional compliance, in a way that the women who were assessed more are often emotionally in accordance. The respondents in the age group of 20 to 35 years are assessed as less often emotionally adjusted compared to older respondents in the age group of 52 to 67 years. The respondents aged 36 to 51 were less likely to use emotion in the comparison with younger respondents aged 20 to 35 and older respondents aged 52 to 67. When it comes to the perception of the need for supervision, no differences were found with regard to gender, age and length of service. The respondents with secondary education show less need for supervision compared to more educated colleagues. The women, i.e. nurses, show a greater willingness to be involved in supervision, as do the bachelors and masters of nursing. No differences were found in readiness to engage in supervision with respect to age and seniority.

• Keywords: izvori stresa; sagorijevanje; emocionalni napor; medicinske sestre i tehničari u psihijatrijskim bolnicama; supervizija
• Keywords (english): sources of stress; burnout; emotional labour; nurses and technicians in psychiatric hospitals; supervision
• Language: croatian
• URN:NBN: urn:nbn:hr:199:609478
• Study programme: Title: Supervision in Psychosocial Work (Postgraduate specialist study programme); Study programme type: university; Study level: postgraduate specialist; Academic / professional title: sveučilišni/a specijalist/specijalistica supervizije psihosocijalnog rada (sveučilišni/a specijalist/specijalistica supervizije psihosocijalnog rada)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-01-30 13:05:36