Pretplatnički ugovori u elektroničkim komunikacijama

master's thesis

• Title (english): Sudscription Contracts in Electronic Communication
• Author: Petra Poje
• Mentor: Marko Baretić (mentor)
• Committee member: Marko Baretić (predsjednik povjerenstva)
• Committee member: Saša Nikšić (član povjerenstva)
• Committee member: Marko Stilinović (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Civil Law); Zagreb
• Defense date and country: 2022-09-23, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Law

Abstract

Rad se bavi pretplatničkim ugovorima u elektroničkim komunikacijama, njegovim pravnim određenjem, načinima sklapanja i prestanka te zaštitom krajnjih korisnika, poglavito kroz proučavanje relevantnih zakonskih odredbi i sudskih odluka. Pretplatnički ugovor u elektroničkim komunikacijama je nominantni, dvostrano-obvezujući, naplatni pravni posao između operatora javno dostupnih elektroničkih komunikacijskih usluga i krajnjeg korisnika koji se sklapa adhezijom. Sastavni dijelovi pretplatničkog ugovora u elektroničkim komunikacijama su opći uvjeti, posebni uvjeti korištenja usluga i cjenik usluga za koje se taj ugovor sklapa. Može se sklopiti unutar poslovnih prostorija operatora, izvan poslovnih prostorija operatora te na daljinu. Jedan od najčešćih načina prestanka ugovora je raskid, a ugovor može još, osim raskidom, prestati istekom ugovorenog roka, smrću pretplatnika koji je fizička osoba, odnosno prestankom postojanja pretplatnika koji je pravna osoba, na temelju zakona te na temelju pravomoćne odluke suda, odnosno konačne odluke Agencije. U pogledu pravne zaštite, krajnji korisnici na raspolaganju prvo imaju mogućnost ulaganja prigovora svom operatoru u dvostupanjskom procesu, zatim predaju zahtjeva pred Agencijom te mogućnost žalbe na odluku Agencije pred Visokim upravnim sudom.

Abstract (english)

The thesis analyse subscription contracts in electronic communications and its legal determination, the modes of entering into contract, the ways of terminating at contract, as well as the end-users legal protection, mainly through legislation and case-law. Subscription contract in electronic communication is a nominate, synallagmatic contract entered into between electronic communications provider and end-users, concluded by accession. The constituent elements of the contract are the provider's general terms and conditions, terms of use of services and the services price-list. A contract can be concluded in provider's business premises, out of premises and at the distance. A contract can be terminated in a few different ways and the most common one is a rescission. Besides by rescission, an electronic communications contract can be terminated by virtue of law, death of an end user who is a natural person or cessation of existence of a legal entity, the lapse of time or by final court or regulatory agency decision. Regarding legal protection of the end-users, they can file an objection to their provider in two-stage process, then file an objection to a regulatory agency, and finally they can appeal to the High Administrative Court of the Republic of Croatia.

• Keywords: Ključne riječi: pretplatnički ugovor; elektroničke komunikacije; operator; krajnji korisnik; zaštita krajnjih korisnika; raskid; Agencija
• Keywords (english): Key words: subscription contract; electronic communication; provider; end-user; legal protection; termination; regulatory agency
• Language: croatian
• URN:NBN: urn:nbn:hr:199:207728
• Study programme: Title: Law; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra prava (magistar/magistra prava)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2022-09-28 12:05:32