Kvalitativna analiza iskustva socijalnih mentora s pružanjem usluge socijalnog mentorstva

master's thesis

• Title (english): Qualitative analysis of the experience of social mentors with the provision of social mentorship services
• Author: Marija Šarić
• Mentor: Ana Opačić (mentor)
• Committee member: Ana Opačić (predsjednik povjerenstva)
• Committee member: Zdravka Leutar (član povjerenstva)
• Committee member: Marko Buljevac (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Social Work Studies); Zagreb
• Defense date and country: 2020-09-17, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Social Activities

Abstract

Socijalno mentorstvo kao inovativan model rada s korisnicima zajamčene minimalne naknade javio se u Hrvatskoj u projektu Ministarstva za demografiju, obitelj, mlade i socijalnu politiku 2010. godine. Raznim projektima financiranim od strane Europske unije usluga je implementirana u sustav socijalne skrbi unatoč nepostojanju zakonskih okvira njene djelatnosti. Ovo istraživanje u kojem je sudjelovalo deset socijalnih mentora donosi saznanja i iskustva o ključnim elementima mentorstva, odabiru i regrutaciji korisnika, provođenju planova aktivnosti s obzirom na prepreke kod korisnika te suradnji s drugim pružateljima usluga u zajednici. Analiza je pokazala kako sama usluga unatoč mnogim preprekama i izazovima nosi sa sobom dobit za sustav socijalne skrbi kao i za smanjenje socijalne isključenosti korisnika.

Abstract (english)

Social mentorship as an innovative model of working with beneficiaries of social welfare appeared in Croatia in the project of the Ministry of Demography, Family, Youth and Social Policy in 2010. Various projects financed by European Union have introduced a service into the social protection system without an incomplete legal framework for its activities. This research, in which ten social mentors participated, brings knowledge and experience on key elements of mentoring which are selection and recruitment of beneficiaries, implementation of action plans considering beneficiaries’ barriers and cooperation with other providers in the community. The analysis showed that despite many obstacles and challenges, service provided many benefits for the social security system as well as for reducing the social exclusion of beneficiaries.

• Keywords: socijalno mentorstvo; socijalna isključenost; integrirani pristup; socijalne usluge; individualno planiranje
• Keywords (english): social mentorship; social exclusion; integrative approach; social services; individual planning
• Language: croatian
• URN:NBN: urn:nbn:hr:199:150902
• Study programme: Title: Social Work; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra socijalnog rada (magistar/magistra socijalnog rada)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2021-02-09 13:53:40