Mobbing u profesiji socijalnog rada

undergraduate thesis

• Title (english): Mobbing in Social Work Profession
• Author: Karla Silić
• Mentor: Maja Laklija (mentor)
• Committee member: Ana Opačić (predsjednik povjerenstva)
• Committee member: Maja Laklija (član povjerenstva)
• Committee member: Marko Buljevac (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (In social work); (Social Work with the Family); Zagreb
• Defense date and country: 2018-05-16, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Social Activities; Specific Areas of Social Work

Abstract

U ovom radu se bavimo kompleksnim fenomenom mobbinga koji je u posljednje vrijeme sve više istraživan, kako od strane stranih tako i domaćih autora. Mobbing se odnosi na neprihvatljive, antisocijalne oblike ponašanja koja se odvijaju na radnom mjestu, a kao i svaki proces ima svoje faze i određene specifičnosti ovisno o kontekstu u kojemu se isti odvija. Mi ćemo se ovdje fokusirati na profesiju socijalnog rada kao zanimanja za koje se veže visoka razina profesionalnog stresa s obzirom na prirodu posla koji socijalni radnici svakodnevno obavljaju. Unatoč tome što se zlostavljanje na radnom mjestu smatra jednim od najvećih izvora stresa na radnom mjestu, u Hrvatskoj još ne postoji niti jedno istraživanje koje se bavi ovom specifičnom temom. Stoga smo u daljnjem tekstu izložili dostupna istraživanja koja su obradila tu temu, a koja bi mogli poslužiti kao podloga budućim istraživanjima ako se odluče dobiti uvid u uvjete i kvalitetu rada socijalnih radnika i pojavnost mobbinga te sličnih antisocijalnih ponašanja bez obzira na organizaciju u kojoj rade. Naposljetku smo se osvrnuli i na zakonodavni okvir unutar Republike Hrvatske, a to je najprije Ustav te Zakon o radu kao i niz drugih propisa koji reguliraju radni odnos, prava radnika te nediskriminaciju i uznemiravanje nakon čega smo rad zaokružili dotaknuvši se važnosti i načinima pravovremene prevencije.

Abstract (english)

This paper deals with the complex phenomenon of mobbing, which has
been more and more examined by both foreign and domestic authors. Mobbing refers
to unacceptable, antisocial forms of behavior that take place in the workplace, and
as each process it has its own stages and certain specifics depending on the context
in which it is taking place. In this paper, the focus is on the profession of social work
as an occupation that is connected to a high level of professional stress with regard
to the nature of work that social workers perform on a daily basis. Despite the fact
that workplace bullying is considered one of the greatest sources of stress at the
workplace, in Croatia, there is no conducted study on this specific topic. Therefore,
we have provided studies on this theme which could serve as a foundation for future
researches if decided to take a deeper insight into the working conditions of social
workers, the prevalence of mobbing and similar antisocial behaviors regardless of
the organization they work for. Finally, we looked at the legal framework of Croatia,
first of all, the Constitution and the Labor Act as well as the other directives
regulating work, workers' rights, non-discrimination, and harassment, after which
we have concluded by emphasizing the importance and methods of prompt
prevention.

• Keywords: mobbing; socijalni rad; zlostavljanje; radno mjesto
• Keywords (english): mobbing; social work; bullying; workplace
• Language: croatian
• URN:NBN: urn:nbn:hr:199:756636
• Study programme: Title: Social Work; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) socijalnog rada (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) socijalnog rada)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2018-05-16 09:50:28