Kvaliteta javne usluge sakupljanja komunalnog otpada u jedinicama lokalne samouprave u Republici Hrvatskoj

graduate thesis

• Title (english): The quality of communal waste collection service in municipalities of the Republic of Croatia
• Author: Monika Kasalo
• Mentor: Mihovil Škarica (mentor)
• Committee member: Mihovil Škarica (predsjednik povjerenstva)
• Committee member: Tijana Vukojičić Tomić (član povjerenstva)
• Committee member: Petra Đurman (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Administrative Sciences); Zagreb
• Defense date and country: 2024-06-14, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Law

Abstract

Sažetak
Javna usluga sakupljanja komunalnog otpada kao usluga koja pripada samoupravnom djelokrugu jedinica lokalne samouprave vrlo je značajna kako bi se svakodnevno ostvarivao javni interes. Prilikom pružanja usluge sakupljanja komunalnog otpada mogu sudjelovat, osim jedinica lokalne samouprave, i subjekti privatnog sektora. Poseban osvrt će se dati na pružanje usluge sakupljanja komunalnog otpada po svim jedinicama lokalne samouprave u Republici Hrvatskoj za 2022. godinu. U radu se daje uvid u razliku između pružanja usluge po pravnom temelju u svim jedinicama lokalne samouprave, a to su odluke o dodjeli obavljanja javne usluge i odluke o koncesiji, kao i uvid u prigovore i reklamacije u svim jedinicama lokalne samouprave. Detaljnom analizom i usporedbom podataka doći će se do rezultata i zaključaka o kvaliteti pružanja usluge po svim jedinicama lokalne samouprave ovisno o pravnom temelju pružanja usluge odnosno pružaju li uslugu jedinice lokalne samouprave ili privatni subjekti.

Abstract (english)

Municipal solid waste collection is a very important public service that belongs to the self-governing domain of local self-government units. The importance of such a public interest is reflected on a daily basis. Besides local self-government units, there are also private sector entities that can also participate in the provision of municipal waste collection services. A special review will be given to the provision of municipal waste collection services in all local self-government units in the Republic of Croatia for the year 2022. The paper provides an insight into the difference between the provision of services on a legal basis in all local self-government units, especially on decisions of allocation of public services and concession decisions, as well as an insight into objections and complaints in all local self-governance units. Detailed analysis and comparison of data will lead to results and conclusions about the quality of service provision in all local self-government units, depending on the legal basis of service provision whether the service is provided by local self-government units or private subject.

• Keywords: sakupljanje komunalnog otpada; jedinice lokalne samouprave; javni interes; kvaliteta pružanja javne usluge; odluka o dodjeli obavljanja javne usluge; odluka o koncesiji; prigovori i reklamacije
• Keywords (english): municipal solid waste collection; local self-government units; public interest; quality of public service provision; decision on awarding public service; decision on concession; objections and complaints
• Language: croatian
• URN:NBN: urn:nbn:hr:199:257873
• Study programme: Title: Public administration; Study programme type: professional; Study level: graduate; Academic / professional title: magistar/magistrica javne uprave (magistar/magistrica javne uprave)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-06-17 08:35:49