Moć i konflikti u organizaciji: primjer upravnih organizacija na području Sisačko - moslavačke županije

master's thesis

• Title (english): Power and conflicts in the organization: example of administrative organizations in the Sisak - moslavina county
• Author: Ilijana Blažanović
• Mentor: Jasmina Džinić (mentor)
• Committee member: Jasmina Džinić (predsjednik povjerenstva)
• Committee member: Teo Giljević (član povjerenstva)
• Committee member: Iva Lopižić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Administrative Sciences); Zagreb
• Defense date and country: 2023-09-13, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Law

Abstract

Svi društveni odnosi obilježeni su različitom dinamikom moći te stalnim sukobima od kojih su neki poželjni i mogu proizvesti pozitivne učinke, dok su drugi nepoželjni te često mogu imati destruktivno djelovanje. U tom pogledu, osobitu važnost ima vodstvo određene organizacije čija je glavna uloga usmjeravati i nadzirati rad, usklađivati i kontrolirati odnose te upravljati konfliktima ako do njih dođe. Moć je izrazito važna varijabla koja je uglavnom rezervirana za vodstvo organizacije, a može biti pozitivna ili negativna ovisno o načinu na koji se koristi te učincima koje proizvodi, stoga ju je potrebno upotrebljavati s posebnim oprezom. Dobar i uspješan vođa trebao bi posjedovati mnoštvo osobina i sposobnosti, a neke od njih su stručnost, znanje, hrabrost, snalažljivost, prilagodljivost različitim situacijama te sposobnost učenja, ali najvažnije od svega jest da potiče i stvara kulturu povjerenja, suradnje i učinkovite komunikacije jer su to ključne komponente uspješnog djelovanja organizacije.
U sklopu rada postavljena je hipoteza i provedeno je istraživanje o percepciji moći, vodstva i sukoba u organizaciji na primjeru upravnih organizaciju na području Sisačko – moslavačke županije. Rezultati istraživanja pokazali su da je hipoteza rada ispunjena te je zaključeno da su učinkovita komunikacija i suradnja ključni čimbenici funkcioniranja i razvitka organizacije te da su u izravnoj vezi s uspješnim upravljanjem konfliktima, kvalitetnim vodstvom i odnosima moći.

Abstract (english)

All social relations are characterized by different power dynamics and constant conflicts, some of which are desirable and can produce positive effects, while others are undesirable and can often have a destructive effect. In this regard, the leadership of a particular organization is particularly important, whose main role is to direct and supervise work, coordinate and control relationships, and manage conflicts if they arise. Power is an extremely important variable that is mostly reserved for the leadership of the organization, and it can be positive or negative depending on the way it is used and the effects it produces, so it must be used with special caution. A good and successful leader should possess many qualities and abilities, some of which are expertise, knowledge, courage, resourcefulness, adaptability to different situations and the ability to learn, but the most important thing is to encourage and create a culture of trust, cooperation and effective communication because they are the key components of the successful operation of the organization.
As part of this thesis, a hypothesis was put forward and research was conducted on the perception of power, leadership and conflict in the organization on the example of administrative organizations in the area of Sisak-Moslavina County. The results of the research showed that the hypothesis of the work was fulfilled and it was concluded that effective communication and cooperation are key factors in the functioning and development of the organization and that they are directly related to successful conflict management, quality leadership and power relations.

• Keywords: upravljanje; organizacija; moć; sukobi (konflikti); vodstvo; suradnja; komunikacija
• Keywords (english): governance; organization; power; conflicts; leadership; cooperation; communication
• Language: croatian
• URN:NBN: urn:nbn:hr:199:514958
• Study programme: Title: Public administration; Study programme type: professional; Study level: specialist graduate; Academic / professional title: stručni/a specijalist/ specijalistica javne uprave (stručni/a specijalist/ specijalistica javne uprave)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-09-19 12:40:08