E-uprava u hrvatskoj državnoj upravi

master's thesis

• Title (english): E-government in the Croatian state administration
• Author: Kristina Lovrić
• Mentor: Jasmina Džinić (mentor)
• Committee member: Jasmina Džinić (predsjednik povjerenstva)
• Committee member: Mihovil Škarica (član povjerenstva)
• Committee member: Iva Lopižić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Administrative Sciences); Zagreb
• Defense date and country: 2023-09-11, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Law

Abstract

E-uprava je koncept koji predstavlja nove, elektroničke načine interakcije i pružanja usluga javne uprave građanima i poslovnim subjektima kao i sveukupnu transformaciju unutarnjih procesa uprave s ciljem veće učinkovitosti, djelotvornosti i transparentnosti uprave. U novom digitalnom dobu i društvu usluge i informacije koje javna uprava pruža trebaju biti dostupne bilo kada i bilo gdje. U radu prikazan je razvoj e-uprave unutar Europske unije te Republike Hrvatske, prednosti koje primjena e-uprave donosi kao i nedostatci te se analiziralo mnoštvo strateških dokumenata vezanih za primjenu informacijsko-komunikacijske tehnologije unutar EU kao i Republike Hrvatske. Primjena e-uprave u hrvatskoj državnoj upravi istraživala se kroz pregled portala e-Građani, internetskih stranica tijela državne uprave te se analiziralo način i opseg pružanja e-usluga.

Abstract (english)

E-government is a concept that represents new, electronic ways of interacting and providing public administration services to citizens and business entities, as well as the overall transformation of internal administration processes with the aim of greater efficiency, effectiveness and transparency of administration. In the new digital age and society, services and information provided by public administration should be available anytime and anywhere. The paper presents the development of e-government within the European Union and the Republic of Croatia, the advantages that the application of e-government brings as well as the disadvantages, and analyzes a number of strategic documents related to the application of information and communication technology within the EU and the Republic of Croatia. The application of e-government in the Croatian state administration was researched through a review of the e-Citizens portal, the websites of state administration bodies, and the manner and scope of providing e-services were analyzed.

• Keywords: e-uprava; elektronička uprava; državna uprava; Republika Hrvatska; Europska unija; e-usluge; e-Građani; tijela državne uprave; strategije
• Keywords (english): e-government; electronic government; state administration; Republic of Croatia; European Union; e-services; e-Citizens; state administration bodies; strategies
• Language: croatian
• URN:NBN: urn:nbn:hr:199:169759
• Study programme: Title: Public administration; Study programme type: professional; Study level: specialist graduate; Academic / professional title: stručni/a specijalist/ specijalistica javne uprave (stručni/a specijalist/ specijalistica javne uprave)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-09-18 09:50:24