Supervizija i aspekti povezani s poslom iz perspektive stručnjaka centra za socijalnu skrb

master's thesis

• Title (english): Supervision and aspects related to work from the perspective of professionals from the social welfare center
• Author: Ana Marija Štuc
• Mentor: Marijana Majdak (mentor)
• Committee member: Marijana Majdak (predsjednik povjerenstva)
• Committee member: Olja Družić Ljubotina (član povjerenstva)
• Committee member: Marijana Kletečki Radović (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Theory and Methods of Social Work); Zagreb
• Defense date and country: 2022-09-21, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Social Activities

Abstract

Cilj ovog kvantitativnog istraživanja bio je ispitati odnos između zadovoljstva poslom, sagorijevanja na poslu i iskustva sudjelovanja na superviziji stručnjaka centra za socijalnu skrb. U istraživanju je sudjelovao ukupno 71 stručnjak u dobi od 25 do 65 godina, a koji su trenutno zaposleni u Centru za socijalnu skrb Zagreb. Rezultati su pokazali negativnu povezanost između zadovoljstva poslom i sagorijevanja na poslu kod stručnjaka. Nadalje, rezultati nisu pokazali postojanje razlike u stupnju zadovoljstva poslom i stupnju sagorijevanja povezanog s poslom obzirom na iskustvo sudjelovanja stručnjaka na superviziji. Ipak, rezultati su utvrdili postojanje razlike u stupnju zadovoljstva poslom i stupnju sagorijevanja povezanog s poslom obzirom na to jesu li stručnjaci trenutno uključeni u superviziju. Tako se može zaključiti, kako su oni stručnjaci koji su trenutno uključeni u superviziju zadovoljniji svojim poslom te su pod manjim rizikom od sagorijevanja na poslu. Dobivenim rezultatima naglašava se potreba za održavanjem redovitih i učinkovitih supervizija obzirom da je pokazano kako nije dovoljno imati samo iskustvo sudjelovanja u superviziji već je potrebno superviziju osiguravati i u istoj sudjelovati što je moguće češće. Na taj način stručnjacima se osigurava nužna podrška u zaštiti i očuvanju njihovog mentalnog zdravlja, posebno u vidu prevencije sagorijevanja na poslu i povećanja njihovog zadovoljstva poslom. Također, dobiveni rezultati mogu poslužiti i kao poticaj za daljnja istraživanja te širenje svijesti o važnosti osiguranja supervizije u ustanovama socijalne skrbi.

Abstract (english)

The aim of this quantitative research was to examine the relationship between job satisfaction, job burnout and the experience of participating in the supervision of professionals in a social welfare center. A total of 71 experts between the ages of 25 and 65, who are currently employed at the Social Welfare Center in Zagreb, participated in the research. The results showed a negative relationship between job satisfaction and job burnout among professionals. Furthermore, the results didn't show the difference in the degree of job satisfaction and the degree of a job-related burnout, considering the experience of participation in supervision. Nevertheless, the results established the existence of a difference in the degree of job satisfaction and the degree of job-related burnout considering the fact of being currently involved in supervision. Thus, it can be concluded that those professionals who are currently involved in supervision are more satisfied with their work and are at a lower risk of job burnout. The obtained results emphasize the need to maintain regular and effective supervision, considering that it was shown that it is not enough to have the experience of participating in supervision, but it is necessary to provide supervision and participate in it as often as possible. In this way, professionals are provided with the necessary support in protecting and preserving their mental health, especially in the form of preventing job burnout and increasing their job satisfaction. Also, the obtained results can serve as an incentive for further research and spreading awareness about the importance of ensuring supervision in social welfare institutions.

• Keywords: centar za socijalnu skrb; profesionalna podrška; supervizija; zadovoljstvo poslom; sagorijevanje na poslu; mentalno zdravlje profesionalnih pomagača
• Keywords (english): social welfare center; professional support; supervision; job satisfaction; burnout at work; mental health of professional helpers
• Language: croatian
• URN:NBN: urn:nbn:hr:199:380671
• Study programme: Title: Social Work; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra socijalnog rada (magistar/magistra socijalnog rada)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2022-09-23 09:31:28