Koprodukacija-analiza koncepta i istraživačka pitanja

undergraduate thesis

• Title (english): Co-production -concept analysis and research questions
• Author: Dora Kruhak
• Mentor: Petra Đurman (mentor)
• Committee member: Petra Đurman (predsjednik povjerenstva)
• Committee member: Anamarija Musa (član povjerenstva)
• Committee member: Iva Lopižić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Administrative Sciences); Zagreb
• Defense date and country: 2022-09-13, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Law

Abstract

Uloga participacije u javnoj upravi pojačano raste od posljednje četvrtine 20. stoljeća. Građane se na novi način nastoji uključiti u procese upravljanja i donošenja javnih odluka. U ovom se radu razmatra koprodukcija, jedan od oblika participacije građana tijekom faze provedbe javnih politika. Pojam koprodukcije izvorno se razvija na Sveučilištu Indiana tijekom 1970-ih, a definira se kao pružanje usluge u ravnopravnom i uzajamnom odnosu između profesionalaca i ljudi koji koriste usluge. Koprodukcijom se uprava okreće prema korisniku i nastoji promijeniti stavove građana kako bi se poboljšala kvaliteta usluge, a naglašava se odmak od tradicionalnih modela pružanja javnih usluga. Postoji nekoliko različitih tipova građanskih aktivnosti koje obilježavaju koprodukcijski model, a informatička tehnologija je sve važnije sredstvo u transformaciji uprave u pogledu unapređenja unutrašnjih postupaka i funkcija.

Abstract (english)

The role of participation in public administration has been growing steadily since the last quarter of the 20th century. Citizens are trying to be involved in the proces of management and public decision-making in a new way. This paper examines co-production, one of the forms of citizen participation during the implementation phase of public policies. The concept of co-production was originally developed at Indiana University during the 1970s, and is defined as the provision of a service in an equal and reciprocal relationship between professionals and people who use the services. Through co-production, the administration turns towards the user and tries to change the attitudes of citizens in order to improve the quality of the service, and emphasizes the departure from traditional models of providing public services. There are several different types of civic activities that characterize the co-production model, and information technology is an increasingly important tool in the transformation of administration in terms of improving internal procedures and functions.

• Keywords: Ključne riječi: participacija; koprodukcija; informatička tehnologija; uloga građana; reforme; načela
• Keywords (english): Keywords: participation; co-production; information technology; role of citizens; reforms; principles
• Language: croatian
• URN:NBN: urn:nbn:hr:199:667989
• Study programme: Title: Public Administration; Study programme type: professional; Study level: undergraduate; Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) javne uprave (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) javne uprave)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2022-09-16 06:29:25