Ugovor o paket-aranžmanu s posebnim osvrtom na uređenje povezano s pandemijom COVID-19

master's thesis

• Title (english): Package travel contract with special review of the regulation regarding COVID-19 pandemic
• Author: Marijana Hendić
• Mentor: Romana Matanovac Vučković (mentor)
• Committee member: Romana Matanovac Vučković (predsjednik povjerenstva)
• Committee member: Igor Gliha (član povjerenstva)
• Committee member: Saša Nikšić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Civil Law); Zagreb
• Defense date and country: 2021-10-11, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Law; Civil Law and Civil Procedural Law

Abstract

Turizam je jedna od najvažnijih gospodarskih grana u Republici Hrvatskoj koja s preko 19% sudjeluje u hrvatskom društvenom bruto proizvodu, a ugovori o paket-aranžmanima koje sklapaju turističke agencije s putnicima, igraju jednu od ključnih uloga u tom doprinosu. Novelom Zakona o obveznim odnosima iz 2018. brisane su odredbe Odsjeka 24., članaka 881-903. koje su uređivale ugovor o organiziranju putovanja, a Direktiva (EU) 2015/2302 Europskog parlamenta i Vijeća od 25.11.2015. o putovanjima u paket-aranžmanima i povezanim putnim aranžmanima je prenesena u hrvatski pravni sustav, Zakonom o pružanju usluga u turizmu iz 2017. koji danas uređuje ugovor o paket-aranžmanu. Odredbe Zakona o pružanju usluga u turizmu kojima se prenosi Direktiva iz 2015. stupile su na snagu 1.7.2018, a tada su navedene odredbe Zakona o obveznim odnosima stavljene izvan snage. Novom regulativom na razini Europske unije i implementacijom u hrvatski pravni sustav, podignuta je razina zaštite putnika na veću razinu propisivanjem raznih prava za putnika, a uz to je došlo do ujednačenja pravila o zaštiti prava putnika unutar cijele Europske unije obzirom da je navedena Direktiva bila propis maksimalne harmonizacije europskog prava. Ugovor o paket-aranžmanu treba razlikovati od ugovora o povezanom putnom aranžmanu jer je zaštita koja se pruža na temelju ugovora o paket-aranžmanu veća od one koja se pruža na temelju povezanih putnih aranžmana. Cilj ovoga rada je ispitivanje dviju teza koje se odnose na smjer razvoja uređenja ugovora o paket-aranžmanu i pružanja adekvatne zaštite potrošača.
Prva teza: kontinuirano uređenje ugovora o paket-aranžmanu usmjerenog prema zaštiti potrošača u Republici Hrvatskoj se zaustavilo uslijed pandemije bolesti COVID-19 i posljedica koje su zbog pandemije proizašle za turistički sektor.
Druga teza: nakon prolaska pandemije bolesti COVID-19, za očekivati je da će se nastaviti kontinuitet prema boljoj zaštiti potrošača, odnosno putnika, glede ugovora o paket-aranžmanu.

Abstract (english)

Tourism is one of the most important economic branches in the Republic of Croatia which participates in the Croatian gross domestic product with over 19% and package travel contracts concluded by travel agencies with travelers play one of the key roles in this contribution. The revision of the Obligations Act from 2018 removed the provisions of section 24, articles 881-903. which regulated the contract on the organization of travel and Directive (EU) 2015/2302 of the European Parliament and the Council from November 25th 2015 on package travel contracts and contracts on linked travel arrangements had been implemented into the Croatian legal system through the Tourism Services Act from 2017, which today regulates the package travel contract. The provisions of the Tourism Services Act implemented the Directive from 2015 and they entered into force on July 1st 2018, which made the provisions of the Obligations Act repealed. New regulations on the European Union level and implementation in the Croatian legal system uplifted the protection of passengers to a higher level by determining various rights for passengers and in addition, it brought unification of rules on protection of passenger rights across the European Union regarding that the mentioned directive was a regulation of maximum harmonization of European law. A package travel contract should be distinguished from contract on linked travel arrangements because the protection provided for package travel contract is greater than the one given in contracts on linked travel arrangements.
The purpose of this master's thesis is to analyse two theories related to the direction of the development of package travel contracts and the provision of adequate consumer protection.
The first theory: the continuous regulation of package travel contracts aimed at consumer protection in the Republic of Croatia had stopped due to COVID-19 pandemic and the consequences which derived from it on the tourism industry.
The second theory: it is expected that the continuity toward better consumer protection will proceed after the end of COVID-19 pandemic, as well as the matter of passengers regarding the package travel contracts.

• Keywords: paket-aranžman; Direktiva 90/314/EEZ; Direktiva (EU) 2015/2302; zaštita putnika; COVID-19
• Keywords (english): package travel; Directive 90/314/EEC; Directive (EU) 2015/2302; passenger protection; COVID-19
• Language: croatian
• URN:NBN: urn:nbn:hr:199:130274
• Study programme: Title: Law; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra prava (magistar/magistra prava)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2021-12-31 12:32:17