Važnost online komunikacije u kriznim i izvanrednim situacijama

undergraduate thesis

• Title (english): The Importance of online communication during crisis and extraordinary situations
• Author: Klara Tokić
• Mentor: Lucija Vejmelka (mentor)
• Committee member: Lucija Vejmelka (predsjednik povjerenstva)
• Committee member: Linda Rajhvajn Bulat (član povjerenstva)
• Committee member: Ines Rezo Bagarić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Theory and Methods of Social Work); (Interpersonal Communication); Zagreb
• Defense date and country: 2020-09-11, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Social Activities; Specific Areas of Social Work

Abstract

Krizne i izvanredne situacije sa sobom nose mnoštvo posljedica različite prirode te imaju velik utjecaj na pojedince, obitelji, ali i cjelokupne zajednice. Online komuni-kacija zauzima posebno mjesto prilikom aktualnih događanja u svijetu povezanih sa širenjem zaraze tzv. koronavirusom. Njome se ljudi služe kako bi nadomjestili prepo-ručeni izostanak ili smanjenje fizičkog kontakta s drugim ljudima. Mediji, služeći se istom, svakodnevno objavljuju nove spoznaje i saznanja o virusu koji je do nedavno bio potpuna nepoznanica. Na društvenim mrežama šire se pozitivne vijesti, okupljaju se ljudi u zajedničkim interesima i djelovanju humanitarnog karaktera, izražavaju mišljenja o djelovanju ključnih dionika i stavove vezane uz aktualnu pandemiju. On-line komunikacija u ovakvim situacijama omogućava da osobe nastave obavljati svoj posao kod kuće, a istovremeno osiguravaju različite usluge i sredstva potrebna gra-đanima. Krizne i izvanredne situacije uzrokuju i posljedice za psihičko zdravlje poje-dinaca gdje se otvara prostor za djelovanje i rad online putem za sve stručnjake po-mažućih profesija i one koji će to tek postati.

Abstract (english)

Crises and emergencies bring upon a variety of consequences with different influences on individuals, families and communities. Online communication takes up a significant role during today’s circumstances regarding the spread of coronavirus. People have been using online communication tools to replace in person communication and physical contacts with others. The media, using the same tools, post everyday updates and new findings about the virus which was completely unknown until recently. Social media is being used to spread positive news, to recruit people that have common interests - especially in humanitarian causes, to express opinions about stakeholders and to express the people’s general stances on the pandemic. Online communication in these situations allows people to continue working from home, and at the same time allows necessary services and resources to be used and consumed by the nation. Crises and emergencies have consequences on the psychological well-being of individuals, in which aid can be given using online tools and online services provided by mental health professionals and students of accompanying professions.

• Keywords: Ključne riječi: krizne situacije; koronavirus; online komunikacija; mediji; društvene mreže
• Keywords (english): Key words: crisis; coronavirus; online communication; media; social media
• Language: croatian
• URN:NBN: urn:nbn:hr:199:435869
• Study programme: Title: Social Work; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) socijalnog rada (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) socijalnog rada)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2020-09-24 08:48:10