Reakcije stručnjaka centara za socijalnu skrb na seksualno zlostavljanje djece

master's thesis

• Title (english): Social Welfare centre experts’ reactions to child sexual abuse
• Author: Tea Cvrtnjak
• Mentor: Kristina Urbanc (mentor)
• Mentor: Ninoslava Pećnik (mentor)
• Committee member: Kristina Urbanc (predsjednik povjerenstva)
• Committee member: Ninoslava Pećnik (član povjerenstva)
• Committee member: Ana Tokić Milaković (član povjerenstva)
• Granter: University of Zagreb; Faculty of Law; (Theory and Methods of Social Work); Zagreb
• Defense date and country: 2019-09-23, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Social Activities; Theory of Social Work

Abstract

Seksualno zlostavljanje djece je vrlo ozbiljan problem svjetskih razmjera, koji na
djecu i njihovu okolinu ostavlja brojne posljedice. Iako je interes za ovo područje
veći, još uvijek mu se posvećuje premalo pažnje. Veliku ulogu u tom periodu života
djeteta imaju stručnjaci, stoga je cilj ovog istraživanja dobiti uvid u reakcije
stručnjaka centara za socijalnu skrb na seksualno zlostavljanje djece. Istraživanjem
je obuhvaćeno 8 sudionika s područja Varaždinske županije, 5 socijalnih radnika, 2
psihologa i 1 pravnika, a podaci su se prikupljali polustrukturiranim intervjuom.
Ispitivale su se reakcije stručnjaka prema djeci te su dobiveni rezultati da stručnjaci
reagiraju na ponašajnoj i emocionalnoj razini. Također su se ispitivale reakcije
prema roditeljima, pri čemu su sudionici iskazivali svoje reakcije prema roditeljima
koji nisu počinili seksualno zlostavljanje i prema onima koji su počinili seksualno
zlostavljanje. Prema prvima s jedne strane reagiraju ljutnjom i osuđivanjem,
ambivalencijom i nepovjerenjem, a s druge strane im pružaju podršku i doživljavaju
ih kao partnere. Najvažniji rezultati za roditelje počinitelje pokazuju da prema njima
stručnjaci reagiraju zadržavajući svjesnost o važnosti samokontrole, a osim toga se
javlja i ljutnja, distanciranje od počinitelja te racionaliziranje njihovih postupaka.
Zatim su se ispitivali izazovi i dostupne pomoći u radu stručnjaka. Najveći izazovi s
kojima se stručnjaci suočavaju su provođenje razgovora s djecom, izostanak
kvalitetne suradnje s drugim stručnjacima, nedostupnost resursa, manjak stečenog
znanja i iskustva te neadekvatnost nužnih profesionalnih standarda u radu. Nasuprot
tome, ono što najviše pomaže stručnjacima u radu su podrška stručnjaka unutar
centra za socijalnu skrb i rad na profesionalnom rastu i razvoju.

Abstract (english)

Child sexual abuse is a serious worldwide problem that affects lives of children and
their social environment. Although there is greater interest in this area, it is still
receiving little attention. Experts play an important role in this period of the child’s
life, therefore the aim of this research is to gain insight into the Social Welfare
centre experts’ reactions to child sexual abuse. The study included 8 participants
from Varaždin County of the Republic of Croatia, 5 social workers, 2 psychologists
and 1 lawyer. The data were collected through semi-structured interview.
Considering experts’ reactions to children, the results show that they respond on a
behavioral and emotional level. Reactions to parents were also examined and
participants expressed their reactions to parents who did not commit sexual abuse
and to those who committed sexual abuse. Firstly, considering reactions to parents
who did not commit sexual abuse, on the one hand, experts responded with anger
and judgement, ambivalence and distrust, and on the other hand, they supported
them and perceive them as partners. Secondly, to those who committed sexual abuse
experts reacted by maintaining awareness of the importance of self control, but also
anger, distancing themselves from the perpetrators and rationalizing their actions.
Furthermore, the challenges and available support in the work of experts were
examined. The biggest challenges that professionals face are interviewing children,
lack of good quality cooperation with other professionals, lack of resources,
acquired knowledge and experience and inadequacy of necessary professional
standards. In contrast, the greatest help in experts’ work includes support of
professionals within the Social Welfare centre and investment in professional growth
and development.

• Keywords: seksualno zlostavljanje djece; stručnjaci centara za socijalnu skrb; reakcije; izazovi u radu; pomoći u radu
• Keywords (english): Child sexual abuse; Social Welfare centre experts; reactions; challenges; support
• Language: croatian
• URN:NBN: urn:nbn:hr:199:912932
• Study programme: Title: Social Work; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra socijalnog rada (magistar/magistra socijalnog rada)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2019-10-23 10:31:45